Volunteer Coordinator

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Wikimedia UK is the national platform for open knowledge, bringing together practical and policy expertise about Wikipedia and the other Wikimedia projects. We work with world-leading cultural and educational institutions to increase access to knowledge, and develop information literacy skills. Volunteers are fundamental to our work and we are committed to growing Wikimedia UK’s community, with a particular focus on people who are currently underrepresented. We are therefore recruiting for a part time Volunteer Coordinator to join our small and friendly staff team. Some experience of working with volunteers is essential, as are excellent interpersonal skills and a commitment to opening up access to knowledge and information.

Applications (CV and cover letter) to be sent to daria.cybulskaatwikimedia.org.uk

Closing date end of day Wednesday 30th March

Job Description[edit | edit source]

Job Title: Volunteer Coordinator
Hours: 0.4FTE (2 days/week) - open to job share, please note preference in your application
Duration Fixed term for 1 year, with a possibility of extension subject to funding
Location: Flexible
Salary: £26,000-30,000 per annum pro rata depending on experience
Pension: WMUK offers a pension scheme, with 6% employer pension contributions
Annual leave: 25 days plus public holidays (pro rata)

Objective[edit | edit source]

To take a lead role in the development of the Wikimedia community in the UK, by running projects, campaigns and other activities to support volunteers and recruit new contributors - particularly from underrepresented communities and groups that are new to Wikimedia UK.

Key responsibilities[edit | edit source]

Community development

  • Seed and develop new contributor communities within underrepresented groups, developing a range of activities appropriate to their needs
  • Contribute to the organisation’s work to define priority communities, particularly in the light of our strategy and Wikimedia UK’s Equity, Diversity and Inclusion Action Plan
  • Pilot and evaluate different models of community engagement, in consultation with the Director of Programmes and Evaluation
  • Support community engagement in international campaigns, such as Wiki Loves Monuments and Art+Feminism
  • Play a lead role in organising training for volunteers, including our Train the Trainer course (delivered by an external facilitator). Develop community building activities for the whole cohort of existing volunteer trainers
  • Explore other activities to support the development of our community, in consultation with the Director of Programmes

Programme delivery

  • Drive volunteer engagement with Wikimedia UK grants, and support their delivery and reporting
  • Provide support for other volunteer-led activities, such as editing events and competitions
  • Support community building activities around the Celtic Knot 2022 conference
  • Support other staff within the programmes team in their own work with volunteers
  • Review previous annual surveys and deliver the Volunteer community survey 2023

Reporting

  • Report regularly on programme plans, outputs and outcomes, in collaboration with other staff in the Programmes team
  • Handle documentation and record all relevant programme metrics

Communication

  • Act as a key point of contact and support for Wikimedia UK volunteers
  • Write blog posts, create case studies, and generally contribute to the promotion and dissemination of our work and impact, in collaboration with the Communications team

Person specification[edit | edit source]

Experience

  • Community organising, supporting volunteers and volunteer-run projects
  • Supporting minoritised groups
  • Project management, delivering activities and events
  • Designing and delivering training or skills development
  • Project reporting and communicating outcomes  

Knowledge, Skills and Abilities

  • Knowledge or experience of inclusive, participatory and equitable approaches to collaborating with volunteer communities is desirable
  • Collaborative, supportive approach
  • Good interpersonal skills, with the ability to involve and inspire volunteers, who may be working remotely
  • Passionate about the mission and values of Wikimedia UK
  • An understanding of the Wikimedia volunteer communities (desirable)