Programme Coordinator

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About Wikimedia UK

Wikimedia UK is the national charity for the global Wikimedia movement. We work with the Wikimedia Projects such as Wikipedia to enable people and organisations to contribute to a shared understanding of the world through the democratic creation, distribution and consumption of knowledge. Wikimedia UK has a strong track record of delivery and works in partnership with leading organisations from the cultural and education sectors and beyond in order to unlock content, develop new ways of engaging with the public, remove barriers to knowledge and enable learners to benefit fully from the educational potential of the Wikimedia projects. The team is currently working with over 50 organisations including Bodleian Libraries, British Library, House of Commons, National Library of Scotland, National Library of Wales, Scottish Libraries and Information Council, Tate, University of Edinburgh and Wellcome Library.

Programme Coordinator

We are looking for a dynamic project leader with experience of delivering successful partnerships and events with the cultural or education sectors, and supporting volunteers. You would be joining a small and friendly programmes team at Wikimedia UK, covering a period of sabbatical leave until February 2019 (but with the possibility of extension). The closing date for applications is midnight on Thursday 1st February and interviews are expected to take place on Friday 9th February at our London offices. See below for details of how to apply. If you would like an informal discussion about this position, please contact Daria Cybulska, Head of Programmes and Evaluation, on 0203 372 0764 or daria.cybulska@wikimedia.org.uk from Tuesday 23rd January.

Job Description

Job Title: Programme Coordinator

Hours: Full time (35 hours per week)

Location: London (Southwark), with occasional travel

Reporting to: Head of Programmes and Evaluation

Salary: £25,000-28,000 pa

Benefits: 25 days annual leave plus public holidays (pro rata). WMUK offers a pension scheme, with a current employer contribution of 6%

Contract: fixed until February 2019 with the possibility of extension

Purpose of job: To lead the delivery of designated parts of Wikimedia UK’s activities by developing and running projects with partner institutions, involving and empowering volunteers and co-ordinating peer learning

Main Duties

Programme Development:

• Seek potential opportunities for new, one-off projects or collaborative working
• Bring volunteers into potential and existing projects, increasing the engagement
• Monitor and organise resource for activities (including expenditure)
• Work with other staff to identify funding opportunities for existing or potential projects, as appropriate

Relationship Management:

• Actively pursue, setup and manage relationships with partner organisations
• Act as the main point of contact for specific partner organisations and volunteers and ensure proactive, effective and regular communications with these stakeholders
• Monitor and evaluate partnership projects
• Provide support to the Wikimedian in Residence programme
• Develop and deliver a range of activities, such as Wikipedia editing events, media donations, and conferences

Volunteer Engagement and Development:

• Encourage the involvement of volunteers in activities wherever possible, and grow the volunteer base
• Deliver and support the delivery of training to new and existing volunteers
• Regularly assess training methods and materials in line with changing volunteer and partner needs, in collaboration with the Head of Programmes and Evaluation
• Support the volunteer grants programme

Monitoring, Evaluation and Impact:

• Handle documentation and record all relevant metrics against set goals
• Produce regular updates for the team and senior managers using CRM data
• Undertake assessment and evaluation of all projects, including collecting feedback from stakeholders, accurate use of CRM and formal report writing
• Report regularly on programme plans, outputs and outcomes

Communication and Dissemination:

• Support Wikimedia UK’s social media activities, in collaboration with the Communications Coordinator
• Identify opportunities to reach the print and broadcast media and liaise with the CEO and Communications Coordinator to write and circulate press releases where appropriate
• Write blog posts, create case studies, and generally contribute to the promotion and dissemination of our work and impact
• Support inter-chapter collaboration in knowledge sharing

Experience

• Experience of working in partnership with cultural and/or educational organisations
• Experience of managing partnership projects
• Experience of organising events
• Experience of working effectively with volunteers and supporting volunteer development
• Experience of developing and/or delivering training (desirable)
• Experience of budgeting, allocating resources and seeking additional funding to support activities (desirable)

Skills and Abilities

• Fully fluent and literate in English
• Passionate about the aims and values of Wikimedia UK
• Excellent software skills, including CRM databases
• Flexible approach, with the capability to identify and manage opportunities and risk
• A high level of initiative and self-motivation, with good time management skills and ability to meet deadlines
• Ability to communicate effectively in person and in writing, good reporting skills
• Good relationship management skills
• Good problem solving, numeracy and analytical skills
• Familiarity with editing Wikimedia projects is desirable, although training can be given

How to apply

To apply for this position please send a cover letter and CV to katie.crampton@wikimedia.org.uk with Programme Coordinator in the subject line. All communications relating to this vacancy will be dealt with in confidence.

In your cover letter, please give details of how you meet the person specification, drawing on your relevant experience and giving examples.

Deadline for applications: Midnight on Thursday 1st of February. Interviews will be held on the 9th of February at our office in London.

Background information

Equal Opportunities: Wikimedia UK has a commitment to achieving equality of opportunity in both services to our members and clients, and in the employment of people, and expects all employees and volunteers to understand and promote its policies in their own work.

Fire, Health and Safety: Wikimedia UK is committed to a healthy and safe working environment and expects all its employees to consider and integrate health and safety in all work activities.

Sustainable Development: Wikimedia UK is committed to the principles of sustainable development and all employees are expected, in so far as possible, to maintain work practices in line with the principles of sustainable development.

Continuing Professional Development: Wikimedia UK is committed to the continuing professional development of all its staff and volunteers. Employees are expected to develop learning plans in conjunction with their line manager in order to undertake training or other career development opportunities that they feel would develop their work and the operation of the Charity.

Data Protection: Wikimedia UK holds sensitive data on its members, volunteers, donors and those using its services. All employees are required to maintain an awareness of data protection responsibilities, and to execute all relevant duties with tact, discretion and due respect to confidentiality of clients, members and staff.